Frequently Asked Questions
We understand that choosing a tile contractor can be overwhelming. Here are some of the most common questions we get from our clients. If you have any other questions or concerns, please feel free to reach out to us.
What guarantees do you offer for finishing the job on time and within budget?
At Romeo's Tiling, we take pride in our work and always strive to deliver high-quality results on time and within the agreed budget. In the unlikely event that we encounter any unexpected issues that may impact the timeline or budget, we will inform you immediately and work with you to find a solution that meets your needs.
How do I know if you're the right contractor for my project?
We have over 30 years of experience in the tiling industry and have completed numerous projects, including major retail stores and residential projects across Sydney. Our team of licensed and accredited professionals is dedicated to delivering exceptional workmanship and customer satisfaction. We also offer a 100% quality guarantee on all our work, giving you peace of mind that your project is in good hands.
How can I schedule a tiling project?
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To begin using our services, the first step is to reach out to us. This can be done by either contacting us at 0411 346 734 or submitting a request for a FREE quotation via email, through our contacts page.
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Upon contacting our customer service team and submitting a quotation request, you will receive a prompt response. Our customer service representatives will then guide you through the subsequent steps required to initiate your project.
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Following this initial contact, our team of tiling experts will conduct an onsite visit for a final assessment. Afterward, they will arrange a meeting with you to finalize all plans. During this meeting, our team will discuss the project's design, material choices, and the expected timeframe.
Can you assist with tile selection and design?
Absolutely, our team at Romeo's Tiling is experienced in tile selection and design. We can offer guidance and recommendations on tile selection, layout, and design elements based on your preferences, style, and budget to achieve the desired look for your space.
What sets us apart from other tiling companies?
Romeo's Tiling stands out for its commitment to excellence, attention to detail, superior craftsmanship, and dedication to customer satisfaction. Our clients love our customer-centric system, as we work with them before, during and post-completion to provide an end-to-end service that considers all our customer’s needs as well as the project requirements during all stages.
Do you offer free property assessment?
Certainly! We provide complimentary property assessments. Once you've submitted photos of the designated tiling area, our team will evaluate the best approaches and methods for your project. This assessment will also form the basis for an initial estimate of the project's costs.
Do you offer any warranty?
Yes, Romeo's Tiling offers a FREE 30-days warranty following all completed projects, with options for extended warranty. Providing peace of mind to our clients knowing that their investment is protected.
Can you assist with tile maintenance and repairs after the project is completed?
Absolutely, we provide ongoing support for tile maintenance and repairs even after the project is completed. We're here to ensure the longevity and beauty of your tiled surfaces.
Do you offer eco-friendly tiling options?
Yes, Romeo's Tiling is committed to environmentally friendly practices and offers eco-friendly tiling options such as sustainable materials and low-VOC adhesives and grouts.
Do you work with custom tiling projects?
Yes, we specialize in custom tiling projects tailored to the unique preferences and specifications of each client. Whether it's intricate designs, patterns, or sizes, we can bring your vision to life.
What safety measures do you implement during projects?
Safety is a top priority at Romeo's Tiling. We adhere to all safety regulations and guidelines, use appropriate protective gear, and maintain a clean and organized work environment to minimize hazards.
Can you provide references or examples of past projects?
Yes, Romeo's Tiling is proud of its portfolio of past projects and happy to provide references or examples upon request. You can also view examples of our work on our website or social media platforms.
Which areas do you cover?
Romeo's Tiling is based in Sydney, catering to clients in the surrounding areas as well. Our services are available for both residential and commercial properties. We have had experience working interstate, however, majority of our works are based around Sydney and surrounding areas.
Are you available for emergency tiling repairs?
Yes, Romeo's Tiling understands that emergencies can arise, and we strive to accommodate urgent tiling repairs whenever possible. Contact us immediately, and we'll do our best to address your needs promptly.
Do you offer specialized tiling services for unique spaces like swimming pools or outdoor patios?
Yes, Romeo's Tiling provides specialized tiling services for a variety of spaces including swimming pools, outdoor patios, and other outdoor areas. We use durable and weather-resistant materials suitable for outdoor environments.
Can you assist with tile restoration for historic or antique properties?
Absolutely, Romeo's Tiling has experience in tile restoration for historic and antique properties. We understand the importance of preserving the original character and craftsmanship while enhancing the durability and functionality of the tiled surfaces.
Do you provide tile removal and disposal services for renovation projects?
Yes, Romeo's Tiling provides tile removal and disposal services as part of our renovation projects. We ensure safe and efficient removal of old tiles while minimizing disruption to your property.
Do you provide maintenance training or tips for clients to prolong the lifespan of their tiled surfaces?
Yes, Romeo's Tiling offers maintenance training and tips to clients to help prolong the lifespan of their tiled surfaces. We provide guidance on proper cleaning techniques, sealing, and maintenance schedules to keep your tiles looking their best.
Yes, Romeo's Tiling has the capacity and expertise to accommodate large-scale commercial tiling projects. Whether it's an office building, retail space, or hospitality venue, we can deliver high-quality tiling solutions tailored to your commercial needs.
Do you provide free quotes?
Yes, Romeo's Tiling offers free quotes for all tiling projects. Simply contact us to schedule a consultation, and we'll provide you with a detailed estimate tailored to your specific requirements.
